Frequently Asked Questions

Please email us at bookings@delightfulretreats.com if you cannot find an answer to your question.

When is check-in/check-out?

Our check-in time is 4pm CST and our check-out time is 11am CST.

Is early check-in or late check-out available?

Early check-in or late check-out is only available if the calendar allows and is an additional charge of $25 an hour.

What is your cancellation policy?

Guest receives full refund (less cancellation fee) if cancellation occurs more than 14 days before arrival; No refunds within 14 days of arrival.

Is this particular property pet friendly (dogs only)?

If there is an option to add a pet to your reservation (same location where you enter your dates and number of guests), then it is pet friendly. If there is not an option to add a pet, then it is not. Failure to notify management that a pet is coming into a pet friendly cabin will be treated the same way pet (s) would be in a non-pet friendly cabin. This would include potential early departure without a refund as well as additional cleaning fees.

What is your pet fee?

Our pet fees range from $65-$115 depending on the property.

I see a box with discount code, where do I get a discount code?

We sometimes offer promos and discounts throughout the year. Follow us on Facebook and Instagram to see when those are posted.